Last updated: 30 May 2025
We collect information you provide directly, including your name, email address, phone number, property address, and service preferences when you make a booking or enquiry. We also collect standard website analytics data such as pages visited and browser type.
We use your information to process bookings, send appointment confirmations, respond to enquiries, improve our services, and send occasional marketing communications if you have opted in. We do not sell your personal data to third parties.
Your data is stored securely using industry-standard encryption. We retain booking and contact data for up to three years for business records purposes. You may request deletion of your data at any time by contacting us at privacy@cleanmate.com.
Our website uses essential cookies to operate correctly and optional analytics cookies to improve user experience. You can control cookie preferences through your browser settings.
Depending on your location (USA, UK, or Australia), you have rights to access, correct, or delete your personal data under applicable privacy laws including GDPR, the Australian Privacy Act, and relevant US state privacy regulations. Contact us to exercise any of these rights.
For privacy-related enquiries, contact us at privacy@cleanmate.com or write to our registered address.